Returns Policy


Instructor-led PMP® & CAPM® Classes

For our live instructor-led PMP® or CAPM® prep classes conducted over zoom (or another video conferencing software), there are NO refunds. If you cannot attend the class you registered for, we can reschedule you into a different class.

We DO NOT offer any refunds for any live training classes.

PMP® & CAPM® Exam Prep Program

If you did not pass your PMP® or CAPM® exam within 6 weeks after registration, you must scan your test scores from the Project Management Institute (PMI) indicating that you did not pass your exam to within 3 months.

In order to be eligible for the refund, you must have:  

  • Completed all lectures in ExamsPM’s Exam Prep course and received your certificate of completion
  • Attempted your exam within 6 weeks after registration and did not pass
  • Submit your exam scores and request for a refund within 5 business days after your exam

If you do not email your test scores from PMI to or if you have not attempted your exam within 6 weeks, you will NOT be eligible for a refund – no exceptions.

When requesting for a refund, please attach your certificate of completion and your test scores from PMI.

Other Online Courses

There are no refunds to any of our other online courses. You acknowledge and agree that all sales are final. We do not offer refunds, exchanges, or returns on any products or services except for the ones mentioned above. This policy applies to all purchases, including but not limited to digital products, physical goods, subscriptions, and services.

Duty To Read

I accept that under this agreement, I have a duty to read this sales agreement and disclosure policy, and have done so before I made any purchases. Furthermore, I understand and accept that I am precluded from using lack of reading as a defense against all remedies contained herein.


Last updated January 1st, 2024.